Employee Concerns About AI and Passive Listening

This report explores employee concerns about artificial intelligence (AI) and workplace monitoring as organizations rapidly adopt automation and data-driven tools. While AI enhances efficiency and decision-making, many workers fear data misuse and constant surveillance. Studies from Pew Research Center and Gartner reveal widespread unease about privacy and monitoring technologies. The guide outlines best practices for building trust—such as transparency, developmental feedback, and clear communication about data use—and details new Consumer Financial Protection Bureau (CFPB) guidance requiring employer consent, transparency, and accuracy in data collection under the Fair Credit Reporting Act.